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These terms set out how your account on 365det works — what we commit to, what you're responsible for, and how payment routes like Upay and Bank Transfer are handled. Access and eligibility depend on your local law and the eligible regions we support, so read through before you start.
By opening an account on 365det, you confirm that you have read these terms and that accessing this platform is lawful in your region. We do not determine local law on your behalf — that responsibility rests with you. Where a section refers to payment processing, it covers the routes currently active on your account dashboard: Upay and Bank Transfer are the two confirmed rails we support. Any transaction you start through those routes is subject to the limits and verification steps shown at the point of transaction, not to figures stated in third-party summaries. Your account wallet reflects completed transactions only; pending amounts are shown separately until cleared. We update these terms when our policy changes. The current version is always the one shown on this page. Continuing to use the platform after a change is posted means you accept the updated terms. If you do not agree with a change, the correct step is to close your account and withdraw any available balance — the process for that is in your account settings under the withdrawal section.
Upay is a confirmed deposit route. Limits and verification steps are shown during the payment flow in your account.
Bank Transfer is available for both deposits and withdrawals. Follow the fields and instructions displayed at the time of transfer.
Your wallet balance updates after a transaction clears. The current state is shown in your account dashboard after login.
We post changes to this page. Continued use of the platform after a change is posted constitutes acceptance of the revised terms.
These terms apply specifically to your 365det account and the activity you carry out through it. They are not a general statement about online entertainment or about how other services work. Four areas are worth distinguishing clearly: account access, transactions, site content, and third-party services each sit in a different part of the policy. Third-party providers — including studios like Pragmatic Play and CQ9 whose game titles appear in the lobby — operate under their own terms. We make their content available; we are not a party to any agreement between you and those studios directly.
Covered. Your login credentials, session controls, and account-level restrictions all fall under these terms. You are responsible for keeping your login details secure.
Covered. Deposits and withdrawals via Upay and Bank Transfer are governed here. Limits shown during the payment flow are part of these terms.
Covered. Game titles, table layouts, and lobby organisation are provided under these terms, subject to the availability of each studio's content in your region.
Not covered here. Payment processors, mobile network operators, and game studios each carry their own terms. We link to available resources where we can.
These terms give you several practical routes for managing your account and its data. You can review your full transaction history inside the account dashboard — every deposit and withdrawal is logged there with a timestamp and status. If your account details are incorrect — name spelling, contact number, or registered payment method — you can submit a correction through the account settings page. Where a correction requires identity verification, the steps are shown in the verification section of your profile. Questions about how your data is handled, or about a specific transaction, go to our support channel; contact details are in the support section below. We do not remove transaction records from your history as a routine account action, but you can request a review of any entry you believe was processed in error. That request goes through the same support path.
Your full transaction log is available inside the account dashboard after login, with status and timestamp for every entry.
Submit corrections through account settings. Identity verification steps are shown in your profile where required.
Contact our support team for policy questions or transaction disputes. The contact path is in the support section on this page.
If you believe a transaction was processed in error, raise it through support with the transaction ID shown in your history.
Questions about these terms, your account status, or a specific transaction can be directed to our support team through the channels below. When you contact us, include your account ID and the relevant transaction reference — it speeds up the review. For Upay or Bank Transfer queries specifically, also include the reference number generated by your payment provider at the time of the transaction.
Start a live chat session from your account dashboard. Available to logged-in members for account and policy queries.
Send policy or transaction questions to our support address listed in the contact section of your account settings.
Your account dashboard includes a help section with step-by-step guidance on common policy questions, payment routes and account corrections.
Your account data is held in accordance with the retention terms stated in our privacy policy, which sits alongside these terms. We use cookies to maintain your session and to remember account preferences — the cookie settings accessible from your account page let you review what is active. Account security is your responsibility at the credential level: use a password you do not share across services, and log out of shared devices using the session-end option in your profile menu. We retain transaction records for the period required by our operating terms; you cannot delete transaction history, but you can request an export of your records through the support channel. For questions about data retention specifically, or to request a change to your contact details, the account settings page is the starting point and support handles escalations from there.
We use session and preference cookies. Review what is active and adjust settings from the cookie preferences page accessible in your account.
Transaction records are retained for the period set by our operating terms. You can request an export of your records through the support channel.
You are responsible for keeping your login credentials secure. Use the session-end option in your profile menu when accessing from a shared device.
To update contact details or query how your data is used, start in account settings. Support handles escalations that require manual review.
The questions below reflect what account holders most often ask about how these terms apply to their situation. If your question is not covered here, the support channel is the right next step.
We post updates to this page when the policy changes. If you are a logged-in account holder, we may also notify you through the account dashboard. Continuing to use the platform after a change is posted means you accept the updated terms.
Access and eligibility depend on your local law and the eligible regions we support. We do not make legal determinations for individual users. It is your responsibility to confirm that accessing this platform is lawful in your location before opening or continuing to use an account.
Upay and Bank Transfer are the two confirmed routes currently covered. The limits and verification steps for each are shown during the payment flow inside your account — those details are part of these terms at the time you initiate a transaction.
You can withdraw any available balance before closing your account. The withdrawal process is in your account settings under the withdrawal section. Pending transactions must clear before a balance is available for withdrawal.
Yes. Locate the transaction in your account history, note the transaction ID and timestamp, then contact support with those details. Include the payment provider reference for Upay or Bank Transfer transactions. Support reviews disputes on a case-by-case basis.
Go to account settings and use the edit fields shown there. Where a correction requires identity verification — for example, a name change — the required steps are displayed in the verification section of your profile. Support can assist if the correction is not available through self-service.