365det Banking: Deposits, Withdrawals and Account Wallet
This page covers every money operation your 365det account supports — from adding funds to pulling a payout back to your wallet. Here you will find the local payment methods we have configured: Upay for mobile wallet transfers and Bank Transfer for direct account-to-bank movement. Both options are accessible from the Cashier section once you log in; the deposit counter and withdrawal request form sit on the same screen so you are never hunting through menus. Before you move any amount, check the minimum and maximum fields shown inside your account — those figures are live and specific to your account tier. Verification sits between you and your first withdrawal, so we explain that step clearly below.
Adding money to your 365det account starts at the Cashier counter, which is visible on the main navigation bar after login. We support Upay and Bank Transfer as the confirmed deposit rails for Bangladesh — choose the one that matches where your funds sit right now. Upay works through your registered mobile wallet: the system prompts you to enter your Upay number and confirm the amount before sending a payment request to your handset. Bank Transfer routes the payment through your local bank account directly into your 365det balance; the account details to use are shown on screen after you select that option. Enter the amount you want to deposit, check that the details match your own wallet or bank record, then confirm.
Log in and open Cashier
After login, select Cashier from the top navigation. The deposit and withdrawal counters are on the same screen — select Deposit to begin.
Choose Upay or Bank Transfer
Select your preferred method. Upay asks for your registered mobile number; Bank Transfer shows the account details to send from your bank. Use only the details shown on screen.
Enter the amount and confirm
Type the amount in the field provided. Check the minimum shown — it is specific to your account. Confirm the transaction and wait for the on-screen confirmation before leaving the page.
Funds reach your balance
Once the payment clears, your account balance updates automatically. The Transaction History tab shows the deposit status and reference number for your records.
PAYOUT REQUEST
Withdraw From 365det to Your Wallet or Bank
A withdrawal request moves your available balance back to the Upay wallet or bank account you have registered on the account. Open the Cashier section, select Withdraw, and the form appears with your linked payout methods listed. Only accounts that have completed identity verification can submit a withdrawal — if that step is still pending, the form will direct you to complete it first. Select the method, enter the amount you want to withdraw, and check that the destination details on screen match the wallet or bank account you own. We do not accept withdrawals to a third-party name; the account must match the one verified on your 365det profile. Once submitted, the request enters a processing queue — its current status is visible in Transaction History.
Open Withdraw in Cashier
Log in, go to Cashier, and select Withdraw. Your verified payout methods — Upay or Bank Transfer — are listed. Choose the one that matches your registered account.
Enter the withdrawal amount
Type the amount in the field. Check the minimum and maximum values shown — these are tied to your current account status and may vary.
Confirm destination details
Verify the wallet number or bank details on screen before submitting. The destination must match the name on your 365det account exactly.
Track status in Transaction History
After submission, check Transaction History for live status updates. If the request stays pending, note the reference number before contacting support.
IDENTITY CHECK
Account Verification on 365det
Verification is a one-time process that unlocks full withdrawal access on your 365det account. We ask for it because it protects your balance: without it, no withdrawal can be processed to your name — which means no one else can request a payout against your account either. The documents required are shown inside the verification section of your account dashboard; typically a national ID and proof that the payment method belongs to you. Upload clear, unobstructed images — blurry or cropped submissions are returned for resubmission, which delays the process. Once submitted, our team reviews and updates your account status; the result is visible in the verification tab. You will not need to repeat this process unless your account details change.
Open the Verification tab
Find the Verification section inside your account dashboard. The list of required documents is shown there — read it before uploading anything.
Upload your national ID
A government-issued ID is required. Upload both sides if prompted. Ensure the image is clear and all text is readable — submissions with obscured details are returned.
Confirm wallet or bank ownership
Attach proof that the Upay wallet or Bank Transfer account belongs to you. A screenshot showing your registered name and account number is usually sufficient.
Wait for confirmation
The review result appears in your Verification tab. Once approved, withdrawal requests can be submitted without further identity checks unless your account details change.
PAYMENT METHODS
Confirmed Payment Routes for Bangladesh Accounts
We have configured two payment routes for 365det accounts in Bangladesh: Upay for mobile wallet transfers and Bank Transfer for direct bank-to-account movement. Both are available in the Cashier section after login. Availability depends on your local law and eligible region — check the options shown in your own account for the most current status. No other payment method is confirmed on this page; if a method is not listed in your Cashier, it is not currently active for your account.
Upay
Mobile wallet deposit and withdrawal via your registered Upay number. The payment request is sent to your handset for confirmation during the transaction.
Bank Transfer
Direct transfer between your local bank account and your 365det balance. Account details are shown on screen after selection — use only those details.
TRANSACTION RECORDS
Match Your Wallet Transfer to Your Account History
Every deposit and withdrawal on your 365det account generates a reference number visible in Transaction History. When a payment leaves your Upay wallet or bank and the account balance has not updated, the first step is to compare the reference number from your wallet receipt against the entry in Transaction History. Status labels in that tab tell you whether a transaction is pending, completed or flagged for review. Keep your wallet or bank confirmation screenshot until the account balance reflects the correct amount — this is the evidence our support team needs if they need to trace a specific payment.
Reference numbers
Each transaction generates a unique reference number shown both in your account's Transaction History and on the wallet or bank confirmation. Note it immediately after any deposit or withdrawal.
Status labels
Transaction History uses three status labels: Pending means processing is ongoing, Completed means the balance has updated, and Under Review means our team is checking the transaction before finalising.
Account history tab
The History tab is the single source of record for all balance movements. Deposits, withdrawals and any adjustments appear here with timestamps — check it before contacting support.
Evidence to keep
Save your Upay transfer confirmation or bank payment receipt until the Transaction History entry shows Completed. If a discrepancy appears, share the reference number and screenshot with our support team.
ACCOUNT SAFEGUARDS
How 365det Protects Your Banking Transactions
Banking on your 365det account involves several layers of protection that we maintain on our end and that you can verify from your own device. Always confirm you are on the correct 365det domain before entering any account or payment details — check the address bar. Our identity verification process ensures that payouts can only reach the name and wallet registered on your profile, which stops unauthorised withdrawal requests. The support team is reachable for any transaction query through the contact route on the site; do not share your login or payment details with anyone outside that channel.
Domain check
Before logging in or entering payment information, confirm the domain in your browser's address bar matches the 365det address you normally use. Do not proceed on any page that looks unfamiliar.
Identity verification layer
Our verification process ties withdrawal access to a confirmed identity. Payouts can only be sent to the wallet or bank account registered and verified under your name — not to any third-party account.
Wallet ownership check
We confirm that the Upay wallet or Bank Transfer account belongs to the same person who registered on 365det. This step runs once and protects your balance from misdirected payouts.
Support contact path
For any transaction concern — a pending deposit, a delayed withdrawal or an unrecognised entry in your history — contact support via the channel listed on our Contact page. Have your reference number ready.
BANKING QUESTIONS
Common Questions About 365det Banking
These are the banking questions we hear most often from accounts in Bangladesh. If your specific question is not covered here, the support team on our Contact page can assist with account-level queries including deposit status, withdrawal timelines and verification outcomes.
Which payment methods can I use to deposit on 365det?
Upay and Bank Transfer are the two confirmed deposit methods for Bangladesh accounts. Both are accessible from the Cashier section after you log in. Availability depends on your local law and eligible region — check your account for the current options shown.
How do I withdraw my balance back to my Upay wallet?
Open Cashier, select Withdraw, choose Upay, enter the amount and confirm. The destination must match the Upay wallet registered and verified on your 365det account. The request status updates in Transaction History after submission.
Why is my withdrawal request still showing as pending?
A pending status means the request is in our processing queue or is under review. Check Transaction History for the current label. If it remains pending beyond what you expect, contact support with your reference number and account details for a direct update.
What documents do I need to complete account verification?
The required documents are listed inside the Verification tab of your account dashboard. Typically a national ID and proof of wallet or bank ownership are needed. Upload clear images — anything obscured or cropped is returned and delays approval.
My deposit left my wallet but my account balance has not updated. What should I do?
First, check Transaction History in your account for the status label. Find the reference number on your wallet confirmation and compare it with the entry in your history. If the status is not Completed after a reasonable time, contact support with both reference numbers.
Can I withdraw to a bank account that belongs to someone else?
No. Withdrawals can only be sent to the bank account or Upay wallet that is registered and verified under your own name on the 365det account. Third-party payout requests are not processed — this is part of our identity protection process.
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