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YOUR DATA RIGHTS

365det Privacy Policy: How We Handle Your Information

When you open an account with 365det, the information you share — including account details and payment records linked to methods like Upay or Bank Transfer — is handled according to this policy. Access to our platform and its terms depends on your local law and eligible region.

  • Account data transparency
  • Upay & Bank Transfer context
  • Jurisdiction-dependent access
  • Your correction and review rights
POLICY FOUNDATIONS

What This Privacy Policy Covers and Why It Matters

This policy describes what personal information 365det collects when you interact with our platform, how that information is used, and the choices available to you. We collect information you provide directly — such as your name, contact details, and account credentials — as well as information generated through your activity, including transaction records connected to Upay or Bank Transfer. We also collect technical data such as device type, browser session identifiers and connection information to maintain account security and improve how pages load on mobile. We do not sell personal information to third parties. Where we share data with service partners — for example, payment processors that handle Upay or Bank Transfer transactions — we limit sharing to what is necessary to complete the service. Retention periods vary by data category: account records are kept for as long as your account remains active and for a period afterward as required by applicable rules. Cookies and similar tracking tools are used to maintain your session and remember preferences; you can manage cookie settings through your browser. Your continued use of the platform after any policy update constitutes acknowledgement of the revised terms. Access to the platform and its data practices is subject to your local law and the eligible regions where 365det operates.

  • Upay transaction records

  • Bank Transfer payment context

  • Session and cookie data

  • Account credential storage

  • Device and connection logs

POLICY SCOPE MAP

Where This Policy Applies and What It Does Not Cover

Not every service you reach from 365det falls under this policy. Understanding the boundaries helps you know when to look elsewhere for data-handling terms.

  • Account Access

    Data collected during login, account creation and session activity falls fully within this policy. This includes the email address, password hash, device fingerprint and any records tied to your account wallet.

  • Payment Transactions

    When you use Upay or Bank Transfer, the transaction is processed by the relevant payment provider. Their data handling operates under their own terms; this policy covers only the record 365det holds on its side.

  • Site Content and Game Lobbies

    Browsing behaviour within the 365det lobby — which game categories you open, session length, device used — is captured under this policy as usage data. No personally identifying detail is attached to game browsing without account login.

  • Third-Party Services

    External links, embedded content or services operated by third parties are not covered here. If you follow a link away from 365det, the destination site's own privacy terms apply from that point forward.

ACTIONS YOU CAN TAKE

Your Practical Rights Under This Policy

You hold several concrete rights over the personal information 365det holds. These are not passive protections — they are steps you can actually take through your account or by contacting support. Reviewing the data we hold starts in your account dashboard after login: the profile section shows the details on record, including contact information and linked payment methods such as Upay or Bank Transfer. If any detail is incorrect — a misspelled name, an outdated email address — you can update it directly from the account settings page, or raise a correction request through our support channel. Where you have a question about how a specific piece of data is used, raising it through the support route described in the contact section of this page is the direct path. We aim to respond to data queries within the timeframe required under applicable rules, and the response will come through the same channel you used to contact us. Availability of these rights may vary depending on your local law and eligible region.

  • Review Your Records

    Log in and open the profile section of your account dashboard. The details held on record — name, contact information and linked payment methods — are shown there.

  • Correct Account Details

    If any account detail is wrong, update it directly from the account settings page. For details you cannot edit yourself, raise a correction request through the support route below.

  • Raise a Data Question

    Use the support contact listed in the policy contact section. Describe the specific data concern — which record, what the issue is — and we will respond through the same channel.

  • Request Data Removal

    Where local law and eligible region rules permit, you may request removal of personal data. Submit the request through support with your account reference so we can locate the correct records.

POLICY CONTACT PATHS

How to Reach Us About This Policy

If you have a question about how your data is handled, a correction to make, or a request related to your account records, these are the routes to contact us. Each channel is monitored by the account support team. Reference your account email when writing so we can locate your record without delay.

  • Account Support Channel

    Send your data or privacy query through the support link in your account dashboard. Include your registered email address and a brief description of the request.

  • Email Contact

    Write to the privacy contact address shown in the footer of the 365det site. Queries about Upay or Bank Transfer transaction records should include the approximate date and amount for reference.

  • Live Chat

    For straightforward clarifications — such as confirming what data category a specific record falls under — the live chat route in the site footer is the fastest way to get a direct answer.

DATA HANDLING STANDARDS

How 365det Manages Data, Cookies and Account Security

The way we handle personal information is built around a few consistent practices that apply to every account holder. Data is stored using access controls that restrict which internal processes can read account-level records. Cookies used on the site serve session continuity and preference memory — not behavioural profiling sold to advertising networks. Account security depends on the credentials you set; we recommend using a strong, unique password and reviewing the devices linked to your account from the security section of your account dashboard. Retention of your records follows the period your account remains active, plus any further period required under applicable rules for transaction and compliance records. Where our payment partners — those processing Upay or Bank Transfer flows — handle your payment data, they operate under their own security and retention standards; our policy covers only the record 365det holds. To request a change to your data or ask how a specific record is retained, use the contact route in the support section above. Access to and enforcement of these practices is subject to your local law and eligible region.

  • Cookie Management

    Cookies on 365det maintain your session and save preferences. You can manage or clear them through your browser settings. Disabling cookies may affect how account pages load or maintain your login state.

  • Account Security Controls

    Password and device-access controls sit in the security section of your account dashboard. Review linked devices and update credentials from there; support can assist if you cannot access the settings page.

  • Data Retention Period

    Account records are held for the active life of your account and for a defined period afterward, as required by applicable rules. Transaction records linked to Upay or Bank Transfer follow the same retention framework.

  • Change and Correction Requests

    Submit a correction or removal request through the support channel with your account email and the specific detail to change. We respond through the same channel and apply changes subject to local law and eligible region requirements.

POLICY QUESTIONS ANSWERED

Common Questions About the 365det Privacy Policy

These questions cover the details account holders most often ask about how personal data is collected, stored, used and corrected on 365det.

What personal information does 365det collect when I open an account?

We collect the details you enter during account creation — name, email address and contact information. Once active, transaction records linked to payment methods like Upay or Bank Transfer, device identifiers and session data are also held. The full list is described in the policy details section above.

Does 365det share my data with third parties?

We share data only where necessary to provide the service — for example, with payment processors handling Upay or Bank Transfer transactions. We do not sell personal information. Third-party processors operate under their own data terms; our policy covers only what 365det holds on its side.

How can I see or correct the information held in my account?

Log in and open the profile section of your account dashboard. Current details are shown there and most fields can be updated directly. For details you cannot edit yourself, contact support with your account email and describe the correction needed.

How long does 365det keep my account and transaction records?

Records are retained for the active life of your account and for a further period as required under applicable rules. Transaction records — including those linked to Upay or Bank Transfer — follow the same framework. You can ask about a specific record through the support contact route.

How do cookies work on the 365det site and can I turn them off?

Cookies maintain your login session and remember account preferences. You can manage or disable them through your browser settings. Note that disabling certain cookies may affect how pages load or prevent the site from keeping you logged in between visits.

Does the privacy policy apply the same way for all users in Bangladesh?

The policy applies to all account holders, but access to the platform and enforcement of specific data rights depends on your local law and the eligible region you are in. Where local rules differ from our general policy, the applicable local requirement applies.